Privacy policy.

Last updated: 19 May 2026.

Copper Lane (“we”, “us”) is a web design and SEO studio based at 3a St Benedicts Close, Ampleforth, North Yorkshire, YO62 4DS. This page explains what data we collect, why, how long we keep it, and the rights you have under UK GDPR.

What we collect when you contact us

When you submit one of the forms on this site (The Brief, The Care Line, Quick Question), we collect the information you choose to send, typically your name, email address, company, budget range, and a description of the project or question.

Form submissions are processed by Web3Forms as our form-delivery provider and then emailed to hello@copperlane.co.uk. Web3Forms processes the submission to deliver it to us and applies basic spam filtering; they don’t sell or share the data with third parties. Submissions stay in our email indefinitely unless you ask us to delete them.

Cookies and analytics

This site uses Google Analytics 4 to measure how visitors find and use the site. GA4 sets the following cookies on your device when you accept our cookie banner:

• _ga, used to identify a returning visitor. Expires after 2 years.
• _ga_<measurement-id>, used to maintain session state. Expires after 2 years.

We have configured GA4 with Google Consent Mode v2. By default, no analytics cookies are set and no data is sent to Google. The above cookies only activate once you click “Accept” on the cookie banner. If you click “Reject” or ignore the banner, GA4 stays in a denied state for the duration of your visit and no analytics data is collected.

We have also enabled IP anonymisation in GA4, which truncates your IP address before it’s stored.

You can change your cookie preference at any time using the Cookie settings link in the site footer.

What we don’t do

• We don’t sell, rent, or share any personal data with third parties for marketing.
• We don’t run advertising on the site.
• We don’t use remarketing, advertising cookies, or cross-site tracking.
• We don’t add visitors to any mailing list without explicit opt-in.

Your rights under UK GDPR

You have the right to ask us what data we hold about you, to correct it, to ask us to delete it, and to complain to the Information Commissioner’s Office if you think we’ve handled your data unfairly. To exercise any of these rights, email hello@copperlane.co.uk and we will respond within one calendar month.

Legal basis

We process enquiry data on the basis of your consent (you sent us the message voluntarily) and our legitimate interest in responding to potential clients. We process analytics data on the basis of your consent via the cookie banner.

Data controller

The data controller is Copper Lane, a trading name of Sean Inglis, 3a St Benedicts Close, Ampleforth, North Yorkshire, YO62 4DS. The ICO registration number will be added here once registration completes.

Contact

For any privacy question, email hello@copperlane.co.uk.